Contact Us

If you still need help after consulting our help center, you can contact our customer care team by submitting a request ticket here.

When sending us a support request, please include your full name, order number, and any other relevant information to your question. This helps our customer care team answer your request as quickly as possible. 

ATTN: Say She She

Mainfactor Receiving Dept
3111 W Allegheny Ave
Dock #106
Philadelphia, PA 19132  

customercare@mainfactorcommerce.com

+1 (215)-436-8113⁩

Customer Care Hours: Mon - Fri 9:00 am - 6:00 pm EST

Response times are 1-2 business days.